- GENERAL INFORMATION
Use of the website and services provided by Yannis Apartments is subject to these Booking Terms and Conditions. Completing a booking means that guests have agreed and accepted the Booking Terms and Conditions. For the purposes of the agreement, the term "guests" refers to the person making the booking, as well as to any other person who will be staying on the property during the rental, while the terms "we" and "us" refer to "Owners" of the property.
- BOOKING PROCESS
Guests can request a reservation via the "Contact Us" form, via the booking form, by phone or e-mail. Within 3 working days from the date of the reservation request, it is necessary to transfer to our bank account a non-refundable deposit of 10%. The down payment rate may vary depending on the total rental cost. However, we guarantee that the total amount is not subject to change or additional local taxes. The reservation can be considered confirmed only as soon as we receive the receipt of the bank transfer at our email address (firstname.lastname@example.org). Payment must be made one week prior to arrival by bank transfer, or on arrival by cash or credit card (Master Card and Visa Card only accepted).
- CANCELLATION POLICY
The deposit is non-refundable and the cancellation at any time after the booking is confirmed will result in the non-refund of any amount paid. There is no question of refunds under conditions of force majeure, such as strikes, flight or ferry delays, closure of airports or ports and adverse weather conditions. Guests departing before the scheduled date will not receive a refund. Although it is unlikely that we will need to make any changes to confirmed bookings, we will let you know as soon as possible. If for any reason beyond our control we can not provide you with the accommodation you have rented, we reserve the right to transfer you to a similar or better accommodation within the same property, at no additional cost. However, if this is not possible or you do not wish to be transferred, we will cancel the reservation and refund any amount paid in full, without being responsible for any additional charges that may arise in the travel arrangements.
- USE OF THE PROPERTY
- DAMAGE OF THE PROPERTY
Guests are responsible for any loss or damage that may be caused to the property or its contents, they are obliged to report any damage to the owners and bear the cost of repair or replacement. The property must be in good condition on departure. In case the visitors do not respect the property and its contents, the owners reserve the right to ask all the guests to leave immediately.
- LIABILITY DISCLAIMER
Οι επισκέπτες αναλαμβάνουν όλους τους κινδύνους σωματικής βλάβης ή θανάτου που ενδέχεται να προκύψουν από τη χρήση ή την ενοικίαση του ακινήτου. Δε θα είμαστε υπεύθυνοι για τυχόν ατύχημα ή τραυματισμό των επισκεπτών, των καλεσμένων τους ή των παιδιών τους, κατά τη διάρκεια της διαμονής τους κάτω από οποιεσδήποτε συνθήκες. Όλοι οι επισκέπτες πρέπει να ακολουθούν τους κανόνες και τις προειδοποιήσεις ασφάλειας, να χρησιμοποιούν την κοινή λογική και οι γονείς να εποπτεύουν διαρκώς τα παιδιά τους.
- VEHICLE PARKING AND VALUABLES
We are not responsible for damage or theft of vehicles parked by visitors in front of the property. The valuables that remain on the property are the responsibility of the visitors. We can not be held responsible for any loss or damage during the stay at the property or after departure.
- ARRIVAL AND DEPARTURE
check-in is at 15:00. Check out must be done strictly 11:00 to 11:30. Early arrival or late departure can only take place if it has been confirmed in advance. Luggage can be stored if needed.
- CLEANING SERVICES
Cleaning and linen change is provided free of charge every 2 days and towels are provided every 4. If you wish more regular cleaning services, there is an extra charge. However, guests must deliver the property in good condition upon departure.
- ELECTRICITY, WATER SUPPLY AND INTERNET
Since the property is located on an island, power outages and / or water outages may occur in some cases. We take no responsibility for such incidents or interruptions that are beyond our control and we cannot guarantee a speedy recovery. Although homes have free Wi-Fi services, we can not guarantee that we will be able to immediately establish a Wi-Fi connection in the event of technical problems.
- LEGISLATION AND JURISDICTION
Each of the parties agrees irrevocably that the Greek courts have exclusive jurisdiction to settle any disputes that may arise from or in relation to the above agreement or its establishment.